Japan Railways glitch halts credit card ticket purchases nationwide

National Feb 10, 2020

Japan Railways glitch halts credit card ticket purchases nationwide

Railway firms including East Japan Railway Co. and West Japan Railway Co. experienced a technical glitch with their ticketing system Monday morning for nearly five hours that prevented credit card purchases, their ticketing system management company said. Cash purchases and Central Japan Railway Co.'s "Smart ...

National Feb 4, 2020

Maebashi Station gives students tickets to school of their dreams

With many students busy with last-minute efforts to pass entrance exams, Maebashi Station of East Japan Railway Co., or JR East, is attracting attention for distributing replica tickets bound for a person's first-choice school. The idea of making such tickets to show support for students ...

AI to assist railway companies combat problems with snow accumulation

National Jan 26, 2020

AI to assist railway companies combat problems with snow accumulation

Japanese railway companies are turning to artificial intelligence to help tackle potential problems for their shinkansen bullet trains caused by snow accumulation. West Japan Railway Co. is developing an AI system to gauge the amount of snow that collects on Hokuriku Shinkansen trains that travel ...

Robots cleaning up at stations and airports in labor-hungry Japan

Business Dec 27, 2019

Robots cleaning up at stations and airports in labor-hungry Japan

More and more unmanned cleaning robots are being used in Japan, mainly at public transportation facilities, amid severe labor shortages. Faced with difficulties securing enough workers, Central Japan Railway Co. started using four robots this year to clean Nagoya Station and other locations, hoping that ...

JR East unveils luxury Saphir Odoriko express

Business Dec 16, 2019

JR East unveils luxury Saphir Odoriko express

East Japan Railway Co. on Monday unveiled its new luxury Saphir Odoriko express train ahead of its March 14 launch between Tokyo and a spa resort area in Shizuoka Prefecture. The eight-car train with all Green Car, or first-class, seating is named after the French ...

JR East eyes introduction of 'walk-through' ticket gates in few years

National Nov 27, 2019

JR East eyes introduction of 'walk-through' ticket gates in few years

East Japan Railway Co. is looking to introduce walk-through ticket gates at stations that will enable passengers to access gates via a specialized smartphone application instead of carrying physical prepaid commuter passes, sources familiar with the plan said Wednesday. The company, also known as JR ...