Japan Railways glitch halts credit card ticket purchases nationwide
Railway firms including East Japan Railway Co. and West Japan Railway Co. experienced a technical glitch with their ticketing system Monday morning for nearly five hours that prevented credit card purchases, their ticketing system management company said. Cash purchases and Central Japan Railway Co.'s "Smart ...
New train route eyed between Haneda Airport and Tokyo Disney Resort
East Japan Railway Co. is considering opening a new route linking Haneda Airport to the Tokyo Disney Resort, sources said Saturday. The idea is part of JR East's plan to establish three lines to and from the airport, mostly using its existing networks in the ...
JR East to test new app for reporting train gropers on notorious Saikyo Line
East Japan Railway Co. (JR East) said Tuesday that it has developed a smartphone app for sharing reports of train gropers that it will test on its Saikyo Line, notorious for the frequency of such incidents. Around 25 passengers including employees of JR East will ...
Maebashi Station gives students tickets to school of their dreams
With many students busy with last-minute efforts to pass entrance exams, Maebashi Station of East Japan Railway Co., or JR East, is attracting attention for distributing replica tickets bound for a person's first-choice school. The idea of making such tickets to show support for students ...
Railway operators in final phase of preparing for Tokyo Games
Railway operators in the Tokyo area are in the final stages of preparations for the Olympics and Paralympics this summer. East Japan Railway Co., or JR East, is scheduled to open a new station on its Yamanote Line for the first time in 49 years ...
AI to assist railway companies combat problems with snow accumulation
Japanese railway companies are turning to artificial intelligence to help tackle potential problems for their shinkansen bullet trains caused by snow accumulation. West Japan Railway Co. is developing an AI system to gauge the amount of snow that collects on Hokuriku Shinkansen trains that travel ...
Full services set to resume on Hokuriku Shinkansen route from March 14
East Japan Railway Co., or JR East, said Thursday that the typhoon-hit Hokuriku bullet train line will resume full services on March 14. Services on the line, which connects Tokyo and Kanazawa, Ishikawa Prefecture, via Nagano and other prefectures have been reduced since Typhoon Hagibis ...
Robots cleaning up at stations and airports in labor-hungry Japan
More and more unmanned cleaning robots are being used in Japan, mainly at public transportation facilities, amid severe labor shortages. Faced with difficulties securing enough workers, Central Japan Railway Co. started using four robots this year to clean Nagoya Station and other locations, hoping that ...
Trial run held on section of Joban Line in Fukushima closed since nuclear disaster
East Japan Railway Co. conducted trial operations on Wednesday on a section of the Joban Line in Fukushima Prefecture that has been closed since the March 2011 earthquake, tsunami and nuclear disaster. JR East aims to fully reopen the Joban Line, which connects Tokyo and ...
East Japan Railway Co. on Monday unveiled its new luxury Saphir Odoriko express train ahead of its March 14 launch between Tokyo and a spa resort area in Shizuoka Prefecture. The eight-car train with all Green Car, or first-class, seating is named after the French ...
JR East's new Takanawa Gateway Station to feature robot guide and unstaffed convenience store
East Japan Railway Co. said Tuesday a robotic guide utilizing artificial intelligence and an unstaffed convenience store will feature at a new station slated to open in Tokyo in April 2020. JR East hopes to make Takanawa Gateway Station on the Yamanote Line a model ...
JR East eyes introduction of 'walk-through' ticket gates in few years
East Japan Railway Co. is looking to introduce walk-through ticket gates at stations that will enable passengers to access gates via a specialized smartphone application instead of carrying physical prepaid commuter passes, sources familiar with the plan said Wednesday. The company, also known as JR ...
