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While withdrawing or transferring cash through a bank teller may already seem old-fashioned, it could completely disappear in Japan within a few years as banks revamp their branches to adapt to the digital age.

With a changing business environment stemming from ultralow interest rates prodding the nation’s banks to rethink their strategies — and with money transactions online becoming more safe and convenient than ever amid the pandemic — their physical outlets are starting to take on a different look, focusing more on consultation services rather than traditional transactions.

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