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Facebook Japan’s chief admits that while it has lost a degree of trust with its users in light of the Cambridge Analytica data scandal, its parent will in the long run be able to create a better and more secure service after learning from a privacy debacle that has allowed the data of tens of millions of its users fall into the hands of a British data-mining firm.

“In terms of this specific incident, we do feel very unfortunate that there was an abuse of our platform, and we also do feel very sorry that we have taken down some of the trust that users had towards Facebook because of this incident,” said Shin Hasegawa, managing director of Facebook Japan, in an interview Tuesday with The Japan Times.

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