For bank analyst Mac Salman, the Bank of Tokyo-Mitsubishi flagship branch in Tokyo is so majestic that he brings friends and family there when they visit Japan.

First, there’s the brightly lit paneled ceiling, the plush peach carpet and marble counter staffed by row after row of polite, uniformed tellers unencumbered by bulletproof glass to block cheerful interactions with customers. Then there’s the crew of ushers who patrol the floor, ready to guide every customer with an eager “May I help you?”

Unable to view this article?

This could be due to a conflict with your ad-blocking or security software.

Please add japantimes.co.jp and piano.io to your list of allowed sites.

If this does not resolve the issue or you are unable to add the domains to your allowlist, please see out this support page.

We humbly apologize for the inconvenience.

In a time of both misinformation and too much information, quality journalism is more crucial than ever.
By subscribing, you can help us get the story right.