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September 18, 2025
 

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NCAC

In fiscal 2024 through March this year, the National Consumers Affairs Center received inquiries and gave advice on problems associated with cash-on-delivery services.
BUSINESS
Sep 3, 2025
Japan alerting consumers to cash-on-delivery problems
"If you feel something fishy, even just a little bit, don't order it," a National Consumers Affairs Center official said.
The National Consumer Affairs Center reports a growing number of consultations regarding "digital legacies" — data and online services left behind when people die.
JAPAN / Society
Nov 25, 2024
Are you leaving your loved ones digital legacies or headaches?
The National Consumer Affairs Center is getting an increasing number of consultations regarding data and online services left behind by deceased persons.
The National Consumer Affairs Center reported 1,997 consultations about water dispensers nationwide last fiscal year — an increase 1.4 times that of the previous year.
JAPAN
Nov 20, 2024
Misleading water dispenser contracts in Japan lead to surge in inquiries
The National Consumer Affairs Center reported 1,997 consultations nationwide last fiscal year — an increase 1.4 times that of the previous year.
The Dahon Horize Disc Shimano Altus 8-speed folding bicycle was produced in China and 734 units were shipped to Japan from August 2021 until January of this year by Akibo, the bike's importer.
JAPAN
Nov 12, 2024
Consumer watchdog warns against using faulty Dahon folding bicycles
The warning follows an incident in May where a man suffered severe injuries after his bike frame broke while he was riding.
The number of consultations from foreign visitors to Japan about problems related to accommodations and shopping is increasing.
JAPAN / Society
Oct 3, 2024
Consumer consultations by foreign visitors to Japan on the rise
The number of consultations from foreign visitors in fiscal 2023, which ended in March this year, stood at 227, up for the second straight year.
Button batteries of various sizes and some of the devices that use such batteries. The National Consumer Affairs Center has issued new guidance about the risks of children accidentally consuming such batteries following a series of recent reported incidents.
JAPAN / Society
Aug 19, 2024
Consumer watchdog urges caution against children swallowing batteries
Button batteries, commonly found in toys, remote controls and various household devices, can damage a child's digestive tract if swallowed.
JAPAN
Jan 21, 2020
As foreign tourists to Japan increase, so do their consumer gripes
As visitors to Japan increase ahead of the Tokyo Olympic and Paralympic Games this summer, so have cases of tourists becoming embroiled in consumer problems.
Wealthy foreign nationals picking up ultimate souvenir — a condo in Tokyo
A high-end property in the fashionable Daikanyama district in Tokyo
Japan dispatches five language education 'partners' to India
Five members of the Japan Foundation's Nihongo Partners program (front) gather at the Japanese Embassy in New Delhi on Monday.
Struggling train firm in Chiba Prefecture turns to self-deprecating humor
"Laughter is important when you're in a difficult situation," said Katsunori Takemoto, president of Choshi Electric Railway, on Aug. 5 in Choshi, Chiba Prefecture.
Japan's elderly population down at around 36.2 million
The estimated number of people age 65 or older in Japan stands at 36.19 million as of Monday, accounting for record 29.4% of the country's total population, according to the internal affairs ministry.
China says Philippine ship ‘deliberately rammed’ coast guard vessel in South China Sea
A China Coast Guard ship navigates near the disputed Scarborough Shoal in the South China Sea in August.
Japanese athletes inspired by raucous home fans at World Athletics Championships
Fans cheer on the home favorites during the women's marathon at the World Athletics Championships in Tokyo on Sunday.
Pole vault rivals in awe after Duplantis has another historic night in Tokyo
Sweden's Armand Duplantis competes in the men's pole fault final during the World Athletics Championships at National Stadium in Tokyo on Monday.
Japan's major art events converge this fall
Shinji Ohmaki’s “Tokinokage” exhibited at Fuji Textile Week 2021 shows the use of fabric as art.
Tara Davis-Woodhall leaps to gold and finds redemption at world championships
Tara Davis-Woodhall celebrates after winning the women's long jump final at the World Athletics Championships at Tokyo's National Stadium on Sunday night.
An aesthetic escape to Hakone’s art-drenched hills
Between traditional examples of fine art and sleek, modern exhibitions that blend with nature, Hakone offers a unique escape from Tokyo's urban sprawl.

Podcast

One of the many entrances to the Kabukicho neighborhood in Tokyo’s Shinjuku Ward.
Kabukicho: Tokyo’s ‘stadium of desire’

Longform

Sumadori Bar on Shibuya Ward's main Center Gai street targets young customers who prefer low-alcohol drinks or abstain altogether.
Rethinking that second drink: Japan’s Gen Z gets ‘sober curious’
By Alex K.T. Martin

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