A growing number of companies are requiring their employees to learn how to interact with the elderly and people with disabilities. In many cases, the skill set is being added to staff training programs.
Many companies are requiring workers to obtain a certificate, in part due to a law against discrimination that came into effect this year.
With Tokyo due to host the Paralympics in 2020, undoubtedly the world's biggest celebration of people with disabilities, the wider awareness and understanding such programs generate will be of great value.