Now boastful Japan not really in tune with what visitors want, foreign expert warns

Japan’s self-professed “omotenashi” (spirit of selfless hospitality) is often misinterpreted to force predetermined services on foreign visitors, says one longtime observer.Cultural services expert David Atkinson, 49, says the nation’s confidence in what it offers the world is misplaced: Many foreigners who visit leave unfulfilled. Atkinson runs Konishi Decorative Arts and Crafts Co., a Tokyo-based team … Continue reading Now boastful Japan not really in tune with what visitors want, foreign expert warns