Across the street from one of the busiest train stations in Tokyo, the Shinagawa Prince Hotel is in a bustling complex filled with restaurants, sports facilities and entertainment options like a dolphin show.
Step into the lobby of its east tower, though, and it’s a different world. The only formal greeting guests receive is from Softbank Corp.’s robot, Pepper. They’re given written instructions on their rooms and stay.
Unable to view this article?
This could be due to a conflict with your ad-blocking or security software.
Please add japantimes.co.jp and piano.io to your list of allowed sites.
If this does not resolve the issue or you are unable to add the domains to your allowlist, please see out this support page.
We humbly apologize for the inconvenience.