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Staff writer A typical busy morning at this “bento” delivery shop in Tokyo’s Taito Ward starts at 9 a.m., when around 15 workers come to prepare over 100 boxed lunches to be delivered to nearby office buildings.

With each worker skillfully doing his or her part, the shop seems no different from other bento shops, except that a one-hour meeting to review employees’ mental state takes place after each shift.

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