I wanted to donate to the Earthquake and Tsunami Fund, so I sent €50 to the Japanese Consulate in Vienna and requested confirmation of the payment. I received a reply in the name of the ambassador for Japan and saw that only €42.02 had been paid into the account and that €7.98 (16 percent!) had been deducted by the Bank Austria for "transfer costs."

I now watch pictures on television showing the catastrophe in Japan, knowing that a lot of money is not reaching the victims because the banks have taken out part of it to increase their profits. This is disgusting!