The Tokyo 2020 Organising Committee has not prepared ticket purchasing instructions in Braille or on a CD for those with visual impairments, drawing criticism from groups supporting such individuals.

The Tokyo Welfare Association of the Blind requested these services but Tokyo 2020, which responded by explaining that the home page has a voice-over function, has not complied.

"Tokyo 2020 is going against its own policy to be barrier-free," the association said.