Shinya Ochiai, 26, is a popular conductor on Hakone Tozan Railway Co.'s mountain tram in Kanagawa Prefecture.
In addition to ensuring the passengers' safety, Ochiai tells them about the main points of interest, the local history and where the best views are along the line that links Hakone-Yumoto and Gora stations in mountainous Hakone, a major hot spring resort in the Kanto region.
His explanations are always filled with humor.