To accompany the December 2018 revision of the immigration control law, the government adopted a “comprehensive policy to accept foreign talent and to live with them.” A package of measures designed to “admit foreign talent properly and to realize a cohesive society” includes efforts to provide information on administrative services and those useful in daily life in multiple languages.

A key feature of the policy is to help 100 regional and local governments — prefectures, major cities, and municipalities with large foreign populations — set up one-stop centers for “intercultural general consultation,” which will be given in at least 11 languages. In addition to establishing such centers, the policy calls for use of multilingual voice translation apps at the counters of these administrative institutions.

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