The coronavirus pandemic may be a drag on economies across the globe, but in Japan it’s bringing long-overdue changes in work habits and tools.
About 90 percent of refiner Idemitsu Kosan Co.’s nonmanufacturing employees have worked from home. Department store chain Isetan Mitsukoshi Holdings Ltd. is using video chats to offer shopping suggestions online, while smaller enterprises are embracing digital tools. Digital signatures are finally taking hold, replacing official stamps and seals.
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