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When Manit Parikh’s mother tested positive for the new coronavirus, she was rushed by ambulance to Mumbai’s private Lilavati Hospital, but officials told the family no critical-care beds were available.

Five hours and dozens of phone calls later, the family found a bed for her at the private Bombay Hospital. A day later, on May 18, Parikh’s 92-year-old diabetic grandfather had breathing difficulties at home and was taken to the city’s Breach Candy Hospital, another top private facility, but there were no beds.

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