With hay fever season ramping up and the flu still thriving, the spread of the novel coronavirus poses a challenge for medical institutions nationwide, which face the prospect of being flooded with patients who believe they have COVID-19.

Despite the government's efforts to calm nerves, experts have raised questions about whether asking the public to observe their symptoms closely before seeking a consultation will actually prevent a rush on clinics and allow those with serious conditions to be treated in a timely manner.

On Monday, the health ministry issued guidelines for people who fear they have been infected with COVID-19, urging them to stay home if they have symptoms. If symptoms become serious, they are advised to call a special consultation center set up by the government.