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Loss of Toyota’s first female executive is blow to Japan’s diversity drive

by and


The resignation of Toyota Motor Corp.’s first female executive, who lasted just 90 days in the job, is a blow to Toyota’s drive to make management ranks more international and accepting of female executives.

It also deals a high-profile setback to Prime Minister Shinzo Abe, who has made empowering women a priority to help modernize and jump-start the nation’s economy, including calling on Japan Inc. to have women in 30 percent of leadership roles by the end of the decade.

Julie Hamp, a 55-year-old American who was Toyota’s chief communications officer and one of the company’s highest-ranking non-Japanese executives, gave notice of her resignation Tuesday over her drug-related arrest last month.

Toyota announced Wednesday that it accepted the resignation, citing the concerns and inconvenience raised by her June 18 arrest for allegedly importing prescription painkillers that require prior permission before they can be brought into Japan.

“Japan Inc. will suffer from this,” Jeff Kingston, professor of Asian Studies at Temple University’s Japan Campus in Tokyo, said by telephone. Hamp’s treatment by the police and local media “sends a chilling message to other foreign managers who might be considering a posting to Japan.”

From Toyota to Sony Corp., Japanese companies succeeded on the world stage through the 1990s despite maintaining an insular management culture dominated by lifelong company salarymen. That closed business model began to show cracks as the economy struggled through two decades of deflation, prompting calls for companies to hire and promote outsiders for diverse ideas and skills.

“You had a lot of groupthink where everybody thought the same, and in the past that was seen as a great thing for Japan,” said Chris Rowley, professor of human resource management at Cass Business School in London and Griffith University in Australia. “Now, it’s seen as not such a good thing. You don’t get a diversity of opinions when everyone goes along.”

Toyota President Akio Toyoda called a news conference Wednesday after Hamp’s arrest to say he was confident she had not intentionally broken Japanese law. The company had pointed to her appointment as evidence that it was diversifying its executive ranks, made up predominantly of Japanese men.

“I hired and promoted Mrs. Hamp as officer regardless of the gender or nationality because we wanted to choose the person who was most suitable for the position,” Toyoda told reporters last month. “We would like to become truly globalized, and it was a valuable first step forward. She took action to respond to that. I appreciated her for that action.”

The Metropolitan Police Department arrested Hamp on suspicion she had imported the pain medication oxycodone, police spokesmen have said, asking not to be named in accordance with its policy. Police can hold Hamp in jail until July 8 before prosecutors are required to decide on a potential indictment.

Hamp had been named the global head of communications for Toyota in April. She joined the company in June 2012 from PepsiCo Inc., where she was a senior vice president, and worked previously for General Motors Corp.

“The problems of one senior executive should not cast a pall on the bigger objective of fairness at all levels of work-life,” Devin Stewart, a senior fellow at the Carnegie Council for Ethics in International Affairs in New York, said in an email message. “It is still difficult for foreigners to integrate into management positions, especially in traditional Japanese manufacturing companies, although it is getting better.”

  • Paul Martin

    Drugs are bad yes no doubt about that they cause havoc, mayhem economic and social destruction !
    However balance should be considered whether punishment and second chance leniency in a strict country with 99/9% conviction history is more important in demonstrating judicial and government powers or the necessity to retain an important executive who is valuable to the economy !

    • Ken Yasumoto-Nicolson

      So, one law for the rich is a better approach then?

      “sends a chilling message to other foreign managers who might be considering a posting to Japan.”

      Surely “sends a chilling message to other foreign managers who might be considering posting narcotics to Japan.”

      • Paul Martin

        Paul McCartney received special treatment when he returned even though he was caught with cannabis.He also got a slap on the wrist and spent short time incarcerated because of his fame !
        Of course Japan must do everything possible to discourage drug imports,
        but this Toyota woman is a necessary valuable asset to the company and Japan !

  • Steve Jackman

    It would be a mistake to focus too much on the illegal importation of medication by Julie Hamp. A much more important aspect of this story is how working for Japanese corporations pushes many otherwise very successful foreign executives to the edge and sometimes over the cliff.

    Having worked in management at Japanese companies here in Japan, I have witnessed other foreign executives struggle and be pushed to despair by Japanese companies. Many of them were not prepared for the feudal, insular, close minded and backward attitudes they encountered at these companies. Their past successes and professional accomplishments meant nothing in the face of relentless racism, racial discrimination, xenophobia, power harassment, bullying and sexual harassment, which are a huge part of the corporate culture at Japanese companies.

    Japanese companies are extremely hostile places for expat workers. Many Japanese hate and deeply resent having to work with foreigners and they are constantly hatching plans to saboutage and isolate them, and try to make them fail. They are frequently undercut and blindsided, for no reason other than that they are foreigners and many Japanese think that Japanese companies should be the exclusive domain of Japanese workers. I don’t think foreign workers can ever be prepared for the mistreatment and abuse that are hurled at them at Japanese companies.

    So, I think Julie Hamp was a victim in all of this. She had a very successful career at GM and PepsiCo before joining Toyota. People who know her say she never did drugs, even back in her college days in the U.S. The fact that she now felt the need to take such strong medication says more to me about the difficulties foreign workers face in coping with a very hostile and alien Japanese corporate culture, than it does about any personal failings she may have.

    Remember, this is the same country which drove Crown Princess Masako to such deep depression that she rarely engages in any public events. This is a woman who graduated from Harvard and was a successful career woman before getting married. We should not blame Julie Hamp, the same way we should not blame Crown Princess Masako. They are both victims of a Japan which is extremely rigid, can be very harsh and cuel towards outsiders and refuses to adapt to the changing times.

    • Greg Estelcherry

      Foreigner smuggles illegal drugs into Japanese society. Steve Jackman blames Japanese society.

      Hey Steve! Ever think that your inability to fit in here might have something to do with the fact that you lost a civil suit, decided to blame the whole country, and ever since walk around with an enormous racial chip on your shoulder?

      • Steve Jackman

        Greg Estelcherry wrote, “Hey Steve! Ever think that your inability to fit in here might have something to do with the fact that you lost a civil suit, decided to blame the whole country, and ever since walk around with an enormous racial chip on your shoulder?”

        I have no idea what you’re talking about, since I have not lost a civil suit. You should either stop lying about me or tell me what information you are basing your comment on if you’re going to make false accusations and personal attacks on me.

        I just checked your Disqus history and out of a total of 32 comments you have posted on Disqus, 10 are addressed to me. I’m flattered that you’ve taken such a special interest in me and that almost a third of all your comments are specifically targeting me.

      • Greg Estelcherry

        Let me be unambiguous ‘Steve Jackman’. You regularly and willfully write racially inflammatory and provocative posts making sweeping, dubious incendiary comments about Japan, usually coupled with awkward attempts to bolster your credibility with dubious claims to make you look like some high-ranking insider.

        And when you get called on it you pull the ‘personal remarks’ stunt as if you are some kind of victim. Like Debito’s disingenuous ‘play the ball not the man’ it doesn’t wash. Got that?

        Over and out.

      • Steve Jackman

        Let me be unambiguous too, “Greg Estelcherry”. Your other two comments here from earlier today were deleted by the moderator, so you’ve posted yet another comment with baseless accusations and personal attacks on me. Your rambling comment has nothing to do with the news article about Julie Hamp or my original comment. I hope the moderator will remove this third comment of yours as well, as it is not relevant.