The parents of a woman who was murdered in 1999 by a group of men linked to her ex-boyfriend failed Wednesday to win recognition that the negligence by Saitama police who failed to act on her complaint of stalking and harassment led to her slaying.

The Tokyo High Court instead upheld a lower court ruling that the parents of 21-year-old Shiori Ino only receive 5.5 million yen in damages from the Saitama Prefectural Government.

Presiding Judge Toshinobu Akiyama said the damages should be paid because police "betrayed the hope and trust" of the victim by failing to act on a criminal complaint she had filed for defamation of character.