The head of a consumer rights organization told a Diet committee Thursday that his group has received about 500 complaints each year since 1992 over the operations of Amway Japan Ltd., a member-based distribution company that makes sales but has no stores.

Shogo Oikawa, head of Kokumin Seikatsu (People’s Life) Center, told the Lower House special committee on consumer problems that his group fields more than 1,000 inquiries each year about Amway, about half of which are complaints. Half the inquiries received come from relatives of the sales personnel, he said.

Unable to view this article?

This could be due to a conflict with your ad-blocking or security software.

Please add japantimes.co.jp and piano.io to your list of allowed sites.

If this does not resolve the issue or you are unable to add the domains to your allowlist, please see out this support page.

We humbly apologize for the inconvenience.

In a time of both misinformation and too much information, quality journalism is more crucial than ever.
By subscribing, you can help us get the story right.