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Mark Thompson
Mark Thompson is the managing editor of The Japan Times, where he has worked since the birth of HTML. Once upon a time, he was on the features desk and wrote regularly about culture and technology. He can be found on way too many social platforms, including Mastodon, Post.news, Bluesky and Threads.
Oct 16, 2013
I found a bug. What should I do?
Tell us about it, please.
Oct 16, 2013
Can I comment on ALL stories?
All recent stories, yes. However, comments are closed on stories a few month after publication. If you would like to comment on an older story, please drop use a line.
Oct 16, 2013
Will The Japan Times be moderating comments?
Yes. Please read our the commenting policy for more details.
Oct 16, 2013
So I can view it on any browser?
Almost any browser. Unfortunately, we cannot support older browsers such as IE6 and IE7. We highly recommend that you  upgrade your browser to enjoy the optimal experience. If you use IE8 make sure not to use “Compatibility View”.
Oct 16, 2013
What’s does that mean for me?
It means you only need to use your web browser to enjoy our content. No need to download an application. Our site layout adapts to your context and device. It also means you should be able to easily switch in and out of your favorite social media sites.
Oct 16, 2013
What is so special about this redesign?
We think it’s special because in creating it we chose to adopt a responsive web design approach for our redesign.
Oct 13, 2013
How can I keep track of how many articles I have read each month?
You will receive a warning when you have five stories left.
Oct 13, 2013
What about links I click on from Facebook or Twitter? Will they be accessible?
Yes, we encourage readers to share stories and to know that content they are sharing can be read by others.
Oct 13, 2013
What is the cancellation and refund policy?
Your first month is free. After being billed once for your second month, you may cancel at any time. After cancellation, access continues until the end of the current month.  You will not be charged during the following billing cycle. You will not, however, be refunded any amount.
Oct 13, 2013
Does this limit apply to all website pages? Does the front page count as page view? How about search results?
No, the front page, category index pages (such as our top News page ) and search result pages are not included in the story limit.
Oct 13, 2013
How are digital subscriptions billed?
Your credit card will be charged at the beginning of each month.
Oct 13, 2013
What is a digital subscription? How much does it cost?
A digital subscription gives you more comprehensive access to web content:
Oct 13, 2013
Do I need to register each month?
No, you only need to register once. However, you do need to be logged in when reading so we can recognize you as a registered member.
Oct 13, 2013
I want to read more than 20 stories a month. How do I do that?
A digital subscription gives you access to more web content:
Oct 13, 2013
I don't want to subscribe to the newspaper. Can I still read your stories online?
Yes. You can read up to 20 stories per month, free of charge; however, a free membership is required to read more than five. If you'd like to read more than 20 stories, you'll need to apply for a digital subscription.
Oct 13, 2013
Can I ask my news agent to enable my digital subscription?
We apologize for the inconvenience, but you will need to register separately. Here's how:
Oct 13, 2013
I subscribe to The Japan Times on Sunday. Do I get free digital access?
No. You will need to subscribe to one of our digital plans. See our  plan introduction page for more details. See our digital subscription plan introduction page for more details.
Oct 13, 2013
How do I change the email address that is associated with my digital subscription?
You can change your address on the MyAccount page.
Oct 13, 2013
I subscribe to the print newspaper. Do I get free access to The Japan Times website and nytimes.com?
Yes, a print subscription to The Japan Times entitles you to full access to The Japan Times website, as well as NYT.com and the content on New York Times’ apps. This is free of charge to print subscribers. However, to enjoy these benefits, you will need to register for a free online membership. Here's...
Japan Times
MULTIMEDIA
Sep 9, 2013
The first time Tokyo was tapped as a Olympic Games host

Longform

People in cities across Japan will pop into their local convenience store for any number of products they believe will help them with a night of drinking.
Hangover cures are everywhere in Japan — but do they work?