No request is ever too much for Toru Machida, who prides himself on fulfilling the needs of guests at one of the world's most famous five-star hotels.

Machida, originally from Tokyo, is the head concierge at The Savoy, the grand London inn that has played host to countless celebrities, royals and politicians, including Claude Monet, Maria Callas and Winston Churchill.

Each day Machida and his team assist guests with requests like restaurant and theater bookings, sightseeing inquiries and giving general travel advice.