Despite the steady spread of information technology among smaller companies, firms are failing to utilize IT to expand their business and create new opportunities, according to a government report released Friday.
About 70 percent of small and medium-size companies were making use of IT as of August 2000, reflecting a positive attitude toward technology among smaller firms, according to the Fiscal 2001 White Paper on Small and Medium-Size Enterprises, approved by Cabinet the same day.
IT, however, is often used simply to exchange information within companies and with other companies. The use of IT has not reached the stage where it is expanding business by launching new services or acquiring new customers, according to the report compiled by the Ministry of Economy, Trade and Industry.