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Improper sales practices for Japan Post Insurance Co. products may have disadvantaged 60,000 more customers than previously known, sources have said.

In August, the Japan Post Holdings Co. group started to investigate 183,000 Kampo-brand insurance contracts involving 156,000 customers who had possibly been affected by questionable sales practices — such as having policyholders make double payments of premiums when switching from one contract to another.

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