There have been no reports of major system failures from the public or private sectors as a result of the change from Heisei to Reiwa, Chief Cabinet Secretary Yoshihide Suga said Wednesday.
All sectors are required to report immediately to the Cabinet Secretariat if any malfunctions occur in their systems due to the era change, Suga told a news conference after a Cabinet meeting.
“We’ll do all we can” to deal with any system problems related to Wednesday’s era change, Suga continued.
Systems at some government agencies still need updating, but the work will finish before their offices reopen on Tuesday after the 10-day Golden Week holiday period, he said.
Although no significant system failures were reported regarding the change of the era, it was discovered on Monday that when bank transfer requests were made on Sunday or later using cash cards issued by Hokkaido Bank, Hokuriku Bank and the Bank of Yokohama at convenience store ATMs, the year 1989, the first year of Heisei, appeared on the monitors and statements instead of 2019.
The banks posted apologies on their official websites, explaining that the actual transfers will be made on the correct dates.