Despite popular perceptions, profanities and threats are not screamed down the phone and the receiver doesn't end up getting slammed down.
At Advance & Associates Co., a debt collection agency based in Tokyo's Nakano Ward, Kei Kosugi is trying to trace a Saitama Prefecture business owner who dropped out of view owing 560,000 yen to a credit card company.
He asks the owner's assistant when the debtor will be back before telling her he would like his call returned.