The first question after a panel I once chaired at an anime convention in the United States sounded innocent enough. "So, what do you guys think about Crunchyroll?"

The response was ferocious.

A veteran staff member of a top U.S. anime distributor seized the microphone. "I don't even want to hear that word," she said, glaring at the skinny kid who'd uttered it. "If any of you get your anime fix on those so-called fan sites, you're destroying the people who make what you love. They're pirates, they're illegal, and they're ruining fandom."