In line with the IEC (International Electrotechnical Commission) meeting, the industry organization Japan Business Machine and Information System Industries Association (JBMIA) will hold a special event, “Card with the Support Request,” which makes equipment easier to use, at the Tokyo International Forum from Nov. 4 to 14.
Held in the reception area in the business center, this is a demonstration to show solutions to establishing a suitable man-machine interface, in which visitors can experience using a “support request card” which makes machines and equipment easier to use.
As for modern electronic equipment, operations are getting more complicated as functionally improves. While personal computers and smartphones have special accessibility features. However, when aged people and people with disabilities try to choose a support function from some equipment’s accessibility features, it is not always a simple task.
As a solution to this, JBMIA has proposed storing the special needs information be stored in media (like an IC card) for the person, it becomes possible to perform tasks more easily by sharing the contents of the media to the machine or at the initial processing phase. The machine or equipment can then support the person in executing their task using available features of the equipment suitable for the special needs of the person.
That is, the automatic setting of an individual’s exclusive use accessibility features becomes possible. In this demonstration, an IC card and a smart phone (by using ‘card emulator mode’) will serve as the media.
The “support request card” represents an IC card equipped with “Enhanced Terminal Accessibility” (ETA), which is defined as a standard of ISO/IEC 12905: Enhanced Terminal Accessibility using cardholder preference interface. ETA is a set of data elements to be personalized into an IC card, encoding cardholder preferences based on their needs regarding user interfaces such as language preferences and enlarging letters for those who are farsighted.
The card is independent of the physical interface and is applicable to situations where an individual operates card-accepting equipment (cash dispenser, ticket machine, vending machines).
Demonstration attendees will be requested to enter their names and email address at the reception desk. Next, they can choose a contact-less IC card, which is used for both digital signage and an electronic restaurant menu. Such a card has been imbedded with a special-needs combination of language and support for their experience. Attendees can borrow more than one card if they want to experience the different combination of special-needs accessibility.
Inside the Tokyo International Forum, they can experience seeing displays change according to the various languages and the support imbedded as special needs on the cards at the digital signage, as the contents of the displays will change depending on the information contained on the card.
IC automated teller machine cards are used extensively around the world now. For the management of the cards in the ATM area of the demonstration, people will receive cards from the presenter directly and return them after the experience.
The restaurants of the demonstration of the electronic menu are in a separate area from the reception desk, but their location and information are indicated with digital signage in the venue. When people touch the Card with the Support Request to the reader, the language (Japanese, English, French, German, Chinese and Korean) on screen will change according to the special needs embedded on the card. Also, it automatically sets your preference for the display, including enlarged characters or increased contrast instead of the default characters of the equipment.
After the demonstration, all cards are required to be returned to the collection desk when the demonstration ends. Special souvenir cards will be distributed and visitors will receive a pamphlet describing the demonstration in detail.
Another demonstration will be conducted; Tactile Identifier Mark (TIM).
For the cards for this demonstration, visually impaired cardholders can identify the card by touching a braille mark on the lower right of a card. Elderly people and the visually disabled people can feel the mark on the card and feel safe and confident in using the card because they will know the direction to insert the card based on knowing where the braille mark is on the card. This mechanism is based on ISO/IEC 7811-9: Tactile Identifier Mark.