Manabu Yamazaki, the president and chief executive officer of Canon India, discusses the company’s quarter century in India.
Bridges: How are you marking Canon India’s 25th anniversary?
Yamazaki: Since our inception in India, Canon has built a legacy which has not only been shaped by exceptional ideas, but also an enduring passion to create great experiences to delight our consumers and partners alike. It is a testament to this passion, which reflects in our market leadership across both B2B and B2C segments. As a leading imaging brand in the country, both our enterprise and consumer businesses are well poised across the country, indicating immense customer trust.
We enjoy a presence across the length and breadth of this country, through our distribution and partner network, aided by our service infrastructure, which covers over 90% of PIN codes in India. As we mark our 25th anniversary in the country, we are thankful to our employees, business partners and customers — people who have made our success possible and are an important part of the Canon India journey — today and tomorrow. To celebrate this momentous occasion, we will be holding multiple engagement initiatives with our stakeholders. To start with, we have initiated a “Do with Full Swing” campaign where we are motivating our employees to keep a personal (and) professional resolution that they want to achieve this year.
As India and Japan celebrate 70 years this year, how do you see the relationship developing?
Both India and Japan have immense respect for each other, and time and again the bilateral relations have proved to be mutually beneficial for both the countries. Japan has been at the forefront in pioneering technological innovations and it is a proud moment for me to take this legacy and trust forward by being a part of Canon India. We look forward to the celebration of the two amazing countries and their rich cultural heritage along with multiple other aspects, such as travel, food and well-being.
What does the future hold for Canon India?
India is the biggest frontier market for our business and one of the most important markets for us in Asia. We are proud to be recognized in India as a well-reputed and innovative brand, and we will continue delighting our customers with breakthrough products and solutions.
With the evolving and increasing demands of customers in both B2B and B2C segments, we will rigorously build upon new business opportunities and increase our presence through collaboration with regional partners. With hybrid working as the new normal, we will be enriching our product offerings to empower organizations to increase their productivity and manage workforces in an efficient manner.
Through our network video surveillance offerings, we aim to strengthen our position as the one-stop surveillance solution provider company across segments and industries. We will continue to expand our product propositions and strengthen the existing core businesses while propelling the growth in the brand’s imaging expertise in multiple newer areas in India.