Tallink Silja Oy, the official sea-carrier of Moomin and Santa Claus, is one of the leading providers of high-quality minicruises and passenger transport services in the world.
With a fleet of 14 vessels, the shipping company carries nearly 10 million passengers every year to different destinations in the Nordic region.
“We operate daily on five routes between Helsinki and Stockholm, Helsinki and Tallinn, Turku and Stockholm, Stockholm and Tallinn, and Stockholm and Riga,” said Nina Tähtinen, international sales director of the company. “Each of our ships can accommodate up to 3,000 passengers.”
Not only has Tallink Silja Oy been making a name in the local market, but also with foreign clients.
For over 20 years, Tallink Silja Oy has been popular in Japan, with its overnight cruise from Helsinki to Stockholm and day cruise from Helsinki to Medieval Tallinn as two of the favorite routes among its Japanese guests.
“Since we saw the patronization of our clients from Japan, we felt the need to go the extra mile and make their stay on our cruise ships as comfortable as possible,” said Tähtinen.
“The Japanese love traveling with us because of the high-class services we offer them, such as a magnificent view of the Nordic sea, a Finnish style sauna and spa, tax-free shopping with top cosmetic brands, as well as famous Finnish brand Marimekko, comfortable cabins, delicious meals that cater to the Japanese palate, and Japanese-speaking attendants for easier communication,” she added.
Along with its international recognition, Tallink Silja Oy has been developing innovations to improve its service.
In 2019, the company announced that it would be switching to cleaner energy as it will soon launch its second vessel, one that will be powered by liquefied natural gas. The new Tallink Megastar with LNG started between Helsinki and Tallinn last year.
As the company continues to thrive, its vision to be Europe’s market pioneer in leisure and business travel and sea transportation services is becoming clearer.
“We want our customers to enjoy their travel experience with us. Our goal is to exceed their expectations and make them want to return,” said Tähtinen.