Multilingual Customer Support Solution "Kotozna laMondo" has been Adopted for Handling Multilingual Inquiries at the "Furusato Matsuri Tokyo 2023" held at Tokyo Dome
Kotozna (Headquarters: Minato-ku, Tokyo, CEO Genri Goto, https://kotozna.com/en) is pleased to announce that starting January 13, 2023, Kotozna laMondo, a customer support solution for businesses that overcomes language barriers, has been adopted as the multilingual inquiry chat service for the Furusato Matsuri Tokyo 2023 to be held at the Tokyo Dome.
●Multilingual Customer Support Solution “Kotozna laMondo” has been Adopted for Handling Multilingual Inquiries at the “Furusato Matsuri Tokyo 2023”
“Kotozna laMondo”, a customer support solution for business operators that overcomes language barriers, has been adopted as the multilingual inquiry chat service on the website of the “Furusato Festival Tokyo 2023” to be held at the Tokyo Dome from January 13.
Furusato Matsuri Tokyo 2023, organized by the Furusato Matsuri Tokyo Executive Committee formed by Fuji Television Network, Nippon Cultural Broadcasting, and Tokyo Dome, will be held at Tokyo Dome for nine days from Friday, January 13 to Sunday, January 22, 2023, as a grand festival where Japan’s spirit and delicacies will gather.
This festival, which was first held in 2009, attracts a large number of visitors every year, including foreign visitors to Japan. This year’s event has the theme “Restart Japan!” At the event, visitors can take advantage of the chat tool by making real-time inquiries in foreign languages by accessing the QR code on the flyer distributed at the venue on the day of the event.
●What is the Furusato Matsuri?
“Furusato Matsuri Tokyo” is held at Tokyo Dome every January as an annual New Year’s event. In 2023, it will be held for the first time in three years with the theme of “Restart Japan!”
https://www.event-td.com/furusato/2023/
●About the Multilingual Customer Support Solution “Kotozna laMondo”
Kotozna laMondo is a multilingual customer support solution that allows you to set up a multilingual chat window on your existing website. By simply pasting the distributed low-code on a company’s EC site or product page, embedding the chat tool and displaying the widget at the entrance, it is possible to set up a multilingual chat inquiry window. laMondo supports 109 languages including Japanese, English, and Chinese. In anticipation of the expansion of introduction to SMEs, the monthly cost is 10,000 yen.
▽Kotozna laMondo Features
1. Automatic translation of 109 languages
2. Use it right after applying with easy installation
3. Adjust the number of operators according to the operational need
4. Guests can leave a message if no staff are available
5. Highly accurate translation using functions like the client specific proper noun dictionary
▽laMondo Product Site
https://kotozna.com/en/lamondo/
●About Kotozna
Homepage：https://kotozna.com/en/about
HQ : Minato-ku, Tokyo, Japan
2016 Oct : Established
2018 Sept : Developed multilingual chat tool “Kotozna Chat”
2019 June : Certified as J-Startup (Note 2), a Japanese startup development support program promoted by the Ministry of Economy, Trade and Industry.
2020 Oct : Started selling Kotozna In-room (Kotozna In-Room: https://kotozna.com/en/in-room ), a multilingual communication tool for accommodation facilities, with JTB in Japan. Amidst the slump in inbound tourism, it has been evaluated as effective for DX and social distancing, and is currently installed in more than 250 facilities such as hotels and inns nationwide (as of September 2022) .
2021 Mar : Selected as a participant in the fourth phase of the Singapore Tourism Accelerator
(Note 1) QR Code is a registered trademark of DENSO WAVE INCORPORATED
(Note 2) J-Startup: J-Startup is a startup development program promoted by the Ministry of Economy, Trade and Industry (METI) to support the government’s goal of “creating 20 unlisted venture companies (unicorns) or listed venture companies with a corporate value or market capitalization of $1 billion or more by 2023. Ltd. was selected in June 2019.
Press contact
Kotozna PR Office
mail: [email protected]
Tel : +81-3-6434-0123