"Santa's not coming! You liar!!"

What parent's heart wouldn't break upon hearing such a wail from a child, due to having to explain that a promised gift of video game software that was ordered online — scheduled for delivery ahead of Christmas Day — but didn't arrive?

It's apparently the practice of many families to return to their hometowns during the year-end holidays, and rather than carry along gifts for the kids aboard trains or planes, parents shop for them on the Internet and arrange for the goods to be sent directly to the grandparents' house.