Three passengers who rescued a 58-year-old woman from a near-fatal fall onto the tracks at a station on the Meitetsu Line received a letter of appreciation Wednesday by the Atsuta Fire Station, the Nagoya Fire Department said.
The woman, a caregiver from Suzuka, Mie Prefecture, fell off the outbound platform onto the tracks at Kanayama Station, operated by Nagoya Railroad Co., in Nagoya's Atsuta Ward, around 3:55 p.m. on Sunday.
The woman, who was waiting for a Gifu-bound train from Toyohashi, reportedly fell after bumping into a man in his 30s on the platform.
Keiichiro Kondo, 39, an office worker from Kakamigahara, Gifu Prefecture, who noticed the accident, stepped down onto the tracks to help her reach safety but the woman could not move, the fire department said.
Kondo instructed the woman to lie down on the ground between the rails.
As soon as the train arrived at the station and was brought to an emergency stop, a 20-year-old high school student, Kanae Mitamura, from Kiyosu, Aichi Prefecture, who witnessed the accident, also got down on the tracks to confirm whether the woman was safe.
Mitamura rushed to administer first aid to the woman, who was trapped under the train. Motoki Takamatsu, 24, a caregiver from Tokai, Aichi Prefecture, followed her onto the tracks.
Both treated the woman's wound on the back of her head and bleeding from the right elbow until a medical team arrived.