
Business / Corporate May 31, 2017
Budget furniture king Akio Nitori discounted his way to a fortune
by Jason Clenfield, Masatsugu Horie and Grace Huang
Embarrassed by the recall of thousands of kitchenware pots after they appeared to leach lead when heated, discount-furniture king Akio Nitori took an unusual step. He hired a team of auto industry engineers to revamp the quality assurance and testing division. Ten years later, every ...