Japanese Olympics sponsors are canceling or scaling back booths and promotional events tied to the 2020 Tokyo Games, frustrated by “very last minute” decisions by organizers as well as delays on whether spectators would be barred from the event, sources said. The decision to ban spectators from Olympic venues in Tokyo and nearby prefectures was confirmed by organizers late Thursday.

The moves by more than a dozen companies, including Canon, Tokio Marine & Nichido Fire Insurance and Ajinomoto, highlight the delicate situation for sponsors, who have tied themselves to a games now hit by the COVID-19 pandemic and public opposition.

Some 60 Japanese companies paid a record of more than $3 billion for sponsorship rights and then another $200 million to extend their contracts after the games were delayed last year due to the pandemic. Unlike “worldwide partners” with multi-year deals, domestic sponsors are only involved in the Tokyo Games.

They have been frustrated by what one of the sources described as “impromptu” decisions by organizers, particularly the months-long delay on whether spectators would be allowed.

Organizers had banned overseas spectators and planned a cap on domestic viewers at 50% of capacity, or up to 10,000 people.

But now just two weeks away from the start, Japan has decided to ban all spectators at Tokyo venues as it declared a state of emergency for the capital that will run through its hosting of the event.

Corporate sponsors lamented the latest development.

“We signed on as a sponsor based on the premise there would be spectators, so having no audience was unexpected,” Akimasa Yoneda, CEO of travel services company KNT-CT Holdings Co., said just before organizers held a meeting to finalize the policy decision.

Yoneda said the decision would lead to losses for the company, as many firms had expected to be able to capitalize on the major international sporting event after its one-year postponement.

Another travel company official, who asked not to be named, said the firm had come under criticism for planning tour packages for the Tokyo Games.

“We have no choice but to obey the decision and help make the games safe and secure,” the official said.

Camera maker Canon Inc. and Tokio Marine & Nichido Fire Insurance Co., a unit of Tokio Marine Holdings Inc., have scrapped plans to set up promotion booths along the “Olympic Promenade,” two people familiar with the matter said.

The area, on the Tokyo waterfront, was supposed to feature “cool spots, rest areas and dining spaces” and be open to spectators and non-ticket holders, according to organizers.

But organizers have urged spectators to travel directly to and from venues without any detours and that is a “huge factor” against setting up booths, one of the people said, as it means spectators, if allowed, will not be able to visit booths.

Canon had planned to set up a photo spot for visitors, the person added. The company declined to comment.

A spokesperson for Tokio Marine & Nichido Fire Insurance said it does not have plans for a booth at the moment.

However, Swatch Group’s Omega brand, a global sponsor, and domestic sponsor Eneos Holdings Inc. said they planned to go ahead with plans for booths.

Booths along the promenade are likely to be canceled if spectators are banned, a person at the organizing committee said ahead of Thursday’s announcement.

Tokyo 2020 said plans for the area had not been called off and it was finalizing a list of sponsors who would participate.

Sportswear maker Asics Corp. called off a planned public unveiling of a 4-meter-tall monument of table tennis star Kasumi Ishikawa in Tokyo’s Shibuya area.

The company worried the monument — dubbed “Big Kasumi” — would attract a crowd. It is being stored in an Asics warehouse until another location is determined, a spokesperson said.

Sponsors have also downgraded entertainment plans for clients, including Japan’s top chief executives, according to the employee at a sponsor.

Companies had planned parties with private cars, lounges and celebrity guests but by June those were reduced to Olympic tickets with hotel stays or gifts, the employee said.

Some 14 sponsors are now scrapping or further scaling back their plans, the employee said.

Seasoning maker Ajinomoto decided last month to scrap its hospitality program and no longer plans to give away tickets to consumers, a spokesperson said.

A Panasonic spokesperson declined to comment on the details of its hospitality program, but said it could be changed or canceled depending on the pandemic situation.

Some companies are also worried about being associated with the games that are unpopular with the public, multiple sources have said. Most Japanese are against the games going ahead, polls have shown.

One source at a sponsor company said there was concern the public would feel it “unfair” that sponsors could attend instead of other ticket holders. “It’s an awkward situation.”

Companies are also worried about bad publicity if their executives are shown on live television in the stadium.

An executive at one sponsor recalled watching celebrities at a major world sporting event being shown close up.

“Their faces were clearly shown,” the executive said. “Any well-known top executive would certainly stand out in a bad way at the Olympics, if they’re zoomed in on like that.”

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