Microsoft, which has come under fire for a U.S. government contract that was said to involve facial recognition software, said it will more carefully consider contracts in this area and urged lawmakers to regulate the use of such artificial intelligence to prevent abuse.
The company, one of the key makers of software capable of recognizing individual faces, said it will take steps to make those systems less prone to bias, develop new public principles to govern the technology and move more deliberately to sell its software and expertise in the area.
While Microsoft noted that the tech industry bears responsibility for its products, the company argued that government action is also needed.