Overconfidence in technology and the arrogance associated with it is behind the misconduct recently brought to light in Japan’s manufacturing industry, an academic who formerly worked in the sector says.
“I think there was an attitude that made them believe it’s OK to slack off a little because the quality of Japanese products is high,” said Atsushi Osanai, a professor at the business school of Waseda University in Tokyo and a former Sony Corp. employee.
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