Business | TRAVEL INSIDER

New Air France menu; Design award for ANA; Delta adds amenities

New Air France menu

Starting Nov. 1, Air France’s a la carte menu will be available in the premium economy and economy cabins on the airline’s flights departing from Japan.

Three a la carte options — the Tradition, Ocean and Italia menus — will be available. The Tradition Menu offers classic recipes such as foie gras terrine, chicken in red wine sauce and rich opera cake, while the healthy Ocean Menu takes its inspiration from the ocean with smoked salmon, marinated octopus, grilled halibut, prawns and passion fruit mousse.

Meanwhile, the Italia Menu provides an assortment of rich Mediterranean flavors with a main dish of creamy lasagna and chicken in tomato sauce, finishing with tiramisu for dessert.

Each meal costs €12 to €18 and can be ordered from 90 days to 24 hours before the flight through the airline’s website or call centers, or from 30 to 24 hours before online check-ins.

Design award for ANA

The ANA check-in counter in Haneda Airport Domestic Terminal has again won the Good Design Award from the Japan Institute of Design Promotion.

Dedicated to provide customers with simple, user-friendly service, ANA unveiled the new counters on April 21. The company installed a large special assistance counter to serve passengers in wheelchairs, those with strollers and others with special needs. The new counters are color-coded according to the services offered, and drawings were added to the signboards to make them easier for international visitors to understand.

The airline also improved their baggage check-in process by installing the first automatic baggage check-in machine in Japan.

This is the fifth time that ANA has won the award for its product design, following wins in 2005, 2006, 2007 and 2014. The Good Design Award is a comprehensive design evaluation and commendation system founded in 1957.

Delta adds amenities

Delta Airlines added complimentary slippers to its amenity service for Delta Comfort+ and main cabin customers on all U.S.-Japan flights on Sept. 15. Delta is the first airline to provide slippers to all customers in all classes of service on long-haul trans-Pacific flights to and from Japan.

“We are continuously focused on enhancing the experience for our customers, especially in the main cabin on Japan flights,” said Masaru Morimoto, managing director of Japan and Micronesia. “As no other airline offers slippers in economy class on long-haul flights to the U.S., it underlines Delta’s commitment to Japanese customers.”

In addition to the slippers, Delta began serving Haagen-Dazs ice cream on flights from Japan in July as part of its Delta Comfort+ and main cabin enhancements. On flights to Japan, Ben & Jerry’s or Magnum ice creams are served, depending on the origin cities in the U.S.