Business | TRAVEL INSIDER

Ethnic food on Korean Air; Garuda named top airline; Delta introduces ‘suites’

Ethnic food on Korean Air

Korean Air set a new record for its daily production of in-flight meals on July 30, producing meals for 84,936 passengers — the most since it started the service in 1969.

The company says it makes 1,400 types of food, providing meals for 49 global airlines servicing South Korea, including Singapore Airlines, Air France and British Airways.

It has been working on popularizing Korean food abroad, developing a variety of menus for its customers. In particular, bibimbap, which is considered the quintessential Korean in-flight food, is the most popular item on its menu and the company produces 3,600 portions a day.

Korean Air prioritizes the selection of fresh and seasonal ingredients in their production, using local beef and chicken raised on Jeju island and monitoring the harvest of organic vegetables closely.

The airline is working closely with HACCP-certified Incheon in-flight menu center, Inha University food safety research center, and other organizations to continuously improve the quality of its in-flight fare.

Garuda named top airline

Garuda has won the title of the Most-Loved Airline in the World based on a survey conducted by Airline reviews and rating website Skytrax.

More than 420 airlines participated and the survey covered a number of criteria, including seat comfort, onboard services, onboard meals, in-flight entertainment, Wi-Fi connections, customer service and price.

Garuda took the top spot with an 85 percent satisfaction score.

Garuda Indonesia was also listed as one of the ten most-loved airlines in the world by travel website TripAdvisor.

Delta introduces suites

Delta Airlines has announced the release of the Delta One suite, the first business-class cabin to feature a sliding door at each suite.

Set to debut on Delta’s first Airbus A350 in fall 2017, the suite offers each customer a private space accessed by a sliding door with a full flat-bed seat, dedicated personal stowage areas for shoes, headphones and laptops, an advanced in-flight entertainment system and premium trim and finishes to create an unparalleled business-class experience with a particularly comfortable, residential feel.

“Delta constantly listens to customers and responds with products that deliver what they want. After setting the standard with the introduction of full flat-bed seats with direct aisle access in 2008, Delta is again elevating the international business-class experience,” said Tim Mapes, Delta’s senior vice president and chief marketing officer.

Each aircraft will have 32 suites. Following the A350 debut, the Delta One suite will progressively roll out on Delta’s Boeing 777 fleet.

Delta has made significant investments in its on-board product and customer experience with orders for hundreds of new aircraft and a cabin modernization program that includes new seats, seatback entertainment systems, high-capacity overhead bins, new lavatories, ambient lighting, access to Wi-Fi on nearly all flights and other enhancements.