What are The Japan Times Membership Services?

To sign up for Email Updates from The Japan Times you need to register for The Japan Times Membership Services.

How much does registration cost?

Registration is free.

Can I change my registered information?

Yes, you can edit your registered personal information on your account from the My Account page.

Access your personal My Account page. Here, you can edit your profile information, email address, password, etc.

I’ve forgotten my password. What should I do?

You can reset your password from this link. Follow the instructions and set a new password.

I’ve entered my e-mail address and password but can’t log in.

Double check to see if you’ve entered your e-mail address and password correctly. If you’ve forgotten your password, follow the instructions at this link  to reset your password.

How do I cancel my membership?

You can cancel your membership at any time. When you send the cancellation request, you will stop receiving Email Updates from The Japan Times immediately. However, your membership will remain active until the end of the month.

To cancel your membership with The Japan Times Membership Services:

  1. Access your My Account page.
  2. Click Cancel membership to access the membership cancellation page.
  3. Click Cancel membership.

Membership will continue until the end of the month. If you change your mind before then, you can withdraw your request to cancel your membership and continue your Japan Times Membership Services uninterrupted.

I’ve changed my mind! I want to continue my membership. What do I do?

Your membership will not be terminated until the end of the month in which you requested cancellation. Until then, you can cancel your request to withdraw your membership from the My Account page.

To withdraw your request to cancel your Japan Times Membership Services:

  1. Access your My Account page.
  2. Click cancellation of request to withdraw membership to access the withdrawal cancellation page.
  3. Click cancellation of request to withdraw membership.

What should I do if I want to change which Email Updates I receive or stop receiving Email Updates?

If you wish to make changes to the types of Email Updates you have signed up for or stop receiving them, please access your My Account page. Click Account information to edit your preferences.

Can I register for The Japan Times Membership Services with a feature phone?

You cannot register for The Japan Times Membership Services from a feature phone.