Global logistics provider Kintetsu World Express (KWE) has over 500 business sites in 35 countries to ensure customers around the world receive the best service.

As a non-European Union member country, Switzerland is a unique market for KWE. Founded in 1997, KWE Switzerland has established strong business ties with the Swiss business community and is growing its client base while contributing to the country’s economy.

“By thinking global and acting local, we can adapt to our customers’ needs,” said Rolf Moor, KWE Switzerland managing director. “Our employees in Zurich and Geneva are proactive and having our finger on the pulse has enabled us to grow our business, especially within the medical instruments, high-tech equipment, health care products and precision instruments sectors.”

“We are always on the move,” added Anita Koulis, KWE Switzerland commercial director. “In addition to offering air and sea freight, customs brokerage, trucking and warehouse and logistics solutions, today our cross-border e-commerce business is growing rapidly.”

An Authorised Economic Operator, KWE Switzerland is a member of the International Air Transport Association, International Federation of Freight Forwarders Associations, Spedlogswiss, Interest Group Air Cargo Switzerland and the Swiss-Japanese Chamber of Commerce.

“When KWE Switzerland was first established, Japan accounted for 80 percent of our business,” said Moor. “Having reached out to the local Swiss business community, we have successfully diversified our business and today work with Japanese, international and domestic customers.”

This year KWE Switzerland is increasing its workforce to strengthen its e-commerce business and aims to work more closely with industry leaders across Switzerland.

“While every day is a challenge, we love challenges,” concluded Moor. 

“Both Swiss and Japanese companies are driven to deliver quality services and there are many similarities between our two countries. Most importantly, we respect one another and as a company, we will continue to contribute to the Swiss-Japanese partnership.”