Reader Rodney in Vancouver recently e-mailed: "I've often found your articles informative and useful, but they tend to take a tone of complaint. Please tell us about some face-to-face, grassroots efforts that have helped make Japanese more considerate and respectful of those who are different."

Thanks. Yes, my essays sound like "complaints" because I focus on ongoing issues that need redress. That doesn't mean I don't see the good news too. Here are 700 words to prove that:

First up, the labor unions (i.e. the ones that let non-Japanese join, even help run). Their annual marches in March, for example, have made it clear to the media (and employers like Nova) that non-Japanese (NJ) workers are living in and working for Japan and that they are ready to stand up for themselves, in both collective bargaining and public demonstrations.