In the footsteps of Isabella Bird

Oct 25, 2014

In the footsteps of Isabella Bird

by Catherina Depaz

With a curiosity for exploring new lands and cultures in the late 1800s, British author, traveler and naturalist Isabella Bird blazed quite a trail, one that is followed lovingly by Kiyonori Kanasaka with his collection of photographs that capture Bird’s heart and vision, replicating ...

Service without a smile: Why airlines aren't nice

Oct 12, 2014

Service without a smile: Why airlines aren't nice

Passengers cherish Virgin America for its mood lighting, live TV, fancy cocktails and friendly flight attendants. That nice-guy approach to air travel wins awards and attracts a cult following, but may not fly with Wall Street. For all the accolades, Virgin America has lost ...