Mar 23, 2015

More restaurant chains curtailing 24-hour operations

An increasing number of fast-food and family-style restaurants are dropping late-night operations as customers and staff decline. Yoshinoya Holdings Co. ended overnight operations at 521 of its “gyudon” beef bowl restaurants across the country, amounting to 40 percent of the chain. “The number of ...

McDonald's workers detail burns, job hazards

Mar 17, 2015

McDonald's workers detail burns, job hazards

McDonald’s workers in 19 cities have filed complaints over burns from popping grease, a lack of protective equipment and other workplace hazards, according to labor organizers. The complaints are the latest move in an ongoing campaign to win pay of $15 an hour and ...

Mar 11, 2015

McDonald's Japan launches complaint app

McDonald’s Japan is to roll out a new smartphone app for customer complaints as it looks to turn the page on a series of scares, one of which was the discovery of a human tooth in some french fries. The move comes as sales ...

Harada resigning as McDonald's Japan chairman

Feb 20, 2015

Harada resigning as McDonald's Japan chairman

McDonald’s Holdings Co. (Japan) said Friday that Eiko Harada will step down as chairman after heading the burger chain for 10 years. Harada will focus on running the education service provider Benesse Holdings Inc., where he has been president and chairman since June. His ...

China not lovin' plan for McDonald's on famed West Lake

Jan 30, 2015

China not lovin' plan for McDonald's on famed West Lake

U.S. fast food giant McDonald’s has served up a extra-large order of controversy by proposing a branch in a historic building in one of China’s most frequently painted landscapes, Hangzhou’s West Lake. The government agency that manages the lake and its surroundings this week ...

McDonald's chief pays price for fast-food giant's mounting woes

Jan 29, 2015

McDonald's chief pays price for fast-food giant's mounting woes

Fast-food giant McDonald’s replaced President and Chief Executive Officer Donald Thompson on Wednesday, after the company turned in another poor quarter of sales and earnings last week. The firm behind the world-famous Big Mac had been under pressure from investors to take swift action ...

Jan 24, 2015

KFC Japan runs out of fries, halts sales

Kentucky Fried Chicken in Japan stops selling fries as a U.S. labor dispute that has crimped vital West Coast potato exports takes another bite out of Japan's fast food market.

Jan 8, 2015

Metal fry fragment accusation joins list of McDonald's woes

As McDonald’s Holdings Co. (Japan) reels from a string of food safety incidents, authorities in Kagoshima Prefecture revealed Thursday they a report was received in August last year about a metal fragment found in french fries sold at one of the burger chain’s stores. ...

McDonald's runs out of French fries in Venezuela

Jan 7, 2015

McDonald's runs out of French fries in Venezuela

How about a side of yuca with that Big Mac? Venezuela’s more than 100 McDonald’s franchises have run out of potatoes and are serving alternatives like deep-fried “arepa” flatbreads or yuca, a starchy staple of traditional South American cooking. McDonald’s is blaming a contract ...