Dec 3, 2014

Passengers spend five hours stuck on train

Around 300 passengers spent more than five hours stuck on a train in Yamagata Prefecture on Wednesday when power failed. There were no injuries, the train operator said. The incident took place at around 7:40 a.m. on the Senzan Line when a tree laden ...

Aug 18, 2014

JR East shuts Suica point website after 296,000 illegal accesses

Information on 756 commuters use JR East’s Suica point-conversion website may have been compromised, East Japan Railway Co. revealed Monday. The railway, recently at the center of a growing number of big data scandals, temporarily closed the website and said no financial damage had ...

Yamanote Line trains to get revamp next year

Jul 3, 2014

Yamanote Line trains to get revamp next year

by Mami Maruko

East Japan Railway Co. is developing a new commuter train design that it wants to get rolling on Tokyo’s Yamanote Line by fall 2015. JR East President Tetsuro Tomita said at a news conference Wednesday the new train will be “a next-generation model for ...

JR East takes the wraps off new luxury train

Jun 4, 2014

JR East takes the wraps off new luxury train

by Kazuaki Nagata

East Japan Railway Co. has unveiled the designs for a luxury train that’s scheduled to roll into operation around spring 2017. The exterior design of the lead car features a modern look, with big windows that will allow passengers a dynamic viewing range. The ...

JR retail unit ordered to let tenants pass on tax hike

Apr 24, 2014

JR retail unit ordered to let tenants pass on tax hike

The Fair Trade Commission has ordered a unit of East Japan Railway Co. to stop blocking its retailing partners from passing the April 1 sales tax hike to their products. The anti-monopoly watchdog issued the order Wednesday by making its first use of a ...

Mar 19, 2014

JR East hit by wave of Suica account hacking

East Japan Railway Co. has suspended a credit-swapping service for its Suica electronic fare card users after detecting a wave of unauthorized log-in attempts on its website. JR East said Tuesday it found signs of unauthorized access to its Suica Point Club website at ...

Mar 11, 2014

JR West stages Kii tsunami exercise

In preparation for an anticipated major quake in the Nankai Trough, West Japan Railway Co. held an earthquake emergency drill Tuesday on the southern coastline of the Kii Peninsula in Wakayama Prefecture. The exercise, on the third anniversary of the Great East Japan Earthquake, ...

Yamagata bullet train to get foot baths, tatami

Mar 5, 2014

Yamagata bullet train to get foot baths, tatami

East Japan Railway Co. says it will introduce a train on the Yamagata Shinkansen Line with a sightseeing car equipped with foot baths and tatami areas. JR East President Tetsuro Tomita said Tuesday it will be the first “omotenashi,” or hospitality, bullet train. The ...