Information and communications technology (ICT) — a term used for anything from high-speed broadband cables to the latest app — has revolutionized the way the economy works.
Business models have been redefined, supply chains have gone global, the workplace has been redesigned, small start-ups have grown into multibillion dollar behemoths, and profound changes have rippled through health care and education.
As well as helping to make companies and services more efficient, ICT has huge potential to increase innovation, boost economic growth and create much-needed high quality jobs.