The rapid spread of internet services has accelerated the shortage of information technology engineers, prompting IT companies to conduct in-house reforms to lower turnover and outsource orders to overseas firms.

ISA Plan Inc., a contract systems developer, introduced a system in fiscal 2010 under which employees choose leaders from among themselves for the role of enhancing human relations in the company.

During a session in late April at ISA's head office in Tokyo, 10 leaders chosen for fiscal 2016 spoke about their plans to around 40 fellow workers.