52 consumer complaints filed over skin blotches from non-Kanebo products

JIJI, Kyodo

The Consumer Affairs Agency has received 52 complaints from people who experienced white blotches on their skin after using skin care products of companies other than Kanebo Cosmetics Inc.

The 52 complaints, along with the names of the products used, were reported to consumer centers nationwide between May 2009 and Aug. 15 this year, Hisa Anan, secretary-general of the agency, said at a news conference Thursday.

Several firms were cited over their products, many of which were made after Kanebo announced a recall of its skin-whitening cosmetics July 4 after they were found to have caused skin blotches in more than 7,200 cases, the agency said.

None of the 52 cases were reported by medical institutions, Anan said, and details of the symptoms and their causal relationships with the cosmetics are unknown. The agency has reported the findings to the Health, Labor and Welfare Ministry.

On Aug. 8, the ministry instructed all domestic cosmetics manufacturers to voluntary check whether there had been any consumer complaints similar to those in connection with Kanebo’s products.