Japan and Vietnam have agreed to cooperate on establishing a grievance resolution system in Vietnam in which people can lodge complaints against and make requests of the government.
The Internal Affairs and Communications Ministry signed a memorandum of understanding Monday with Vietnam's Government Inspectorate in the first case in which the Japanese government will offer cooperation to a foreign country in this field, officials said.
Japan has a system in which about 5,000 administrative counselors hear complaints and requests from the public, and a ministry official expressed hope that a similar system can be built in Vietnam.