Changes in Japan's telecommunications industry over the past two years have been far-reaching and important, but much remains to be done to achieve a truly free and transparent market, according to Lisa Suits, outgoing vice president of the public policy division of Cable & Wireless IDC Inc.

One of the major achievements Suits has helped bring about, combining her position as chair of the European Business Council's Telecommunications Carriers Committee with her C&W IDC role, was convincing the Ministry of Public Management, Home Affairs, Posts and Telecommunications to unbundle NTT's dark fiber.

This regulatory change allowed other operators to launch Internet access and data communications services at very competitive rates, giving Japanese users the cheapest services in the world.